Who We Are

Mitre 10 has been a trusted name in New Zealand homes since 1974. As part of the largest group within the Mitre 10 network, we combine the strength of a national brand with the feel of a locally owned, community-focused business.

Mitre 10 MEGA New Lynn is a busy, well-established store serving the West Auckland community. All our departments play an important role in helping customers find practical solutions. It’s a hands-on environment where product knowledge and service go hand in hand.

About the Role

This is a permanent part-time position, working 26 hours per week across weekdays and weekends. You'll spend your day assisting customers, maintaining merchandising standards, replenishing stock, and helping keep the department running smoothly. This role suits someone who enjoys a hands-on retail environment, takes pride in presentation, and can confidently work both independently and as part of a team.

Your Day-to-Day

• Assisting customers with product enquiries and recommendations 
• Recommending suitable products and practical solutions
• Maintaining strong visual merchandising and tidy displays
• Replenishing stock and supporting stock control
• Upholding health and safety standards in the department
• Supporting across the store during busy trading periods

What You’ll Bring

• Previous retail, trade or customer-facing service experience essential
• A genuine interest in or experience with DIY, hardware, building products or home improvement
• Confidence providing face-to-face customer service and product advice
• The ability to quickly learn and apply technical product knowledge
• Proven reliability, punctuality, and a strong work ethic
• Strong attention to detail and a commitment to maintaining high merchandising and presentation standards
• The ability to work effectively in a fast-paced retail environment
• Ability to reliably commute to our West Auckland location for rostered shifts

🎁 What's in it for you

Everyday Benefits

• Generous staff purchase scheme at selected Mitre 10 and Columbus Coffee locations (eligibility applies)
• Discounted food and drinks at our in-store Columbus Coffee Café (eligibility applies)
• Everyday savings on shopping, travel, dining and more through our perk's app

• Opportunity to build skills across multiple departments
• Internal movement opportunities within the store and wider Riviera group
• Ongoing training and development through our eLearning platform
• Exposure to trade, retail, and specialist product areas

• Monthly recognition aligned to company values with rewards
• Long service recognition and rewards across our Riviera brands
• Annual awards recognising top performers

Apply Now

If you’re practical, reliable, and enjoy helping customers find the right solution, we’d love to hear from you.