Internal Sales – Belfast Branch

• Join a friendly and supportive team

• A strong focus on coaching, staff development and internal promotions

• A day off on your birthday after one year’s service

• Benefits to support your health and wellbeing – subsidised health insurance after a qualifying period and EAP support available for all employees and their family.
  

We are seeking an enthusiastic Internal Sales Person to join our team! You will be the first point of contact for our Customers & Sales Team providing essential support to the Belfast Branch.

Electrical product knowledge or previous electrical wholesaler experience would be advantageous, however if you have a passion for customer service excellence and are willing to learn, we would love to hear from you.

Duties include:

• Answering phone and email queries from customers

• Assisting customers with sales orders and returns

• Raising quotes and processing customer orders

• Providing sales administration support (supporting our Sales Representatives)

• Product research and communication with suppliers

• Exceptional customer service at our trade counter when needed

Hours:

• Monday to Friday, 42.5 hours per week (hours between 7.30am and 5.00pm)

• Saturday mornings (on a rostered basis, usually 1 in every 4 weeks)
  

What do I need?

• A real passion for customer service excellence

• Ability to multitask and manage task effectively

• Strong interpersonal and communication skills

• A can-do, positive attitude and a smart approach to problem-solving

• Computer literacy and the ability to learn and use systems
  

How to apply:

Simply click on ‘Apply for this job’, complete the application process and we’ll be in touch.

Who are we?

J. A. Russell Ltd is the largest New Zealand owned electrical wholesaler, with 81 branches across the country. We offer a wide range of electrical supplies and services to many different kinds of customers – from the one-person domestic electricians, to large industrial and commercial trade contractors right through to national organisations and construction projects.

We have been in business since 1951 and since the day we opened our doors one thing has remained the same – our insistence on providing the best customer service for all our customers.

At J. A. Russell Ltd, our staff are the heart of our business. From our branches through to our support office, we offer real benefits and genuine opportunities for our employees to grow personally and professionally. We are committed to creating a safe and supportive work environment for all team members and offering a future with the business that is both rewarding and satisfying.

Learn more about us here: www.jarussell.co.nz 

Please note: We are not engaging recruitment agencies for this position. Unsolicited submissions will not be considered.