About the role

The Childcare Administrator will provide administrative and operational support to the Centre Manager and teaching team, ensuring that enrolment records, parent communications, accounts and general centre administration are managed accurately and efficiently. The role will help maintain a positive experience for families while supporting the centre's administrative and regulatory obligations.

Key responsibilities

• Respond to parent enquiries via telephone, email and in person.
• Assist with new enrolments, waiting lists and enrolment documentation.
• Coordinate centre tours and follow up with prospective families.
• Maintain accurate child and family records, including contact details, enrolment agreements and attendance schedules.
• Maintain accurate information in Juniorlogs or other centre management software.
• Monitor attendance records, absences and sign-in/sign-out information.
• Assist with preparing and issuing parent invoices and monitor outstanding fees.
• Maintain organised electronic and physical filing systems.
• Assist in maintaining accurate records required under New Zealand early childhood education regulations.
• Maintain confidentiality of child, family and staff information.

About you

• Previous experience in administration, office support or a similar role.
• Excellent organisational and time-management skills.
• Strong written and verbal communication skills.
• Confidence using computers, email, spreadsheets and administrative software.
• High attention to detail and accuracy.
• Ability to manage multiple tasks and work independently.
• Professional, friendly and approachable manner.
• Ability to handle confidential and sensitive information appropriately.
• A positive attitude towards working in an early childhood education environment.
• Reliable, punctual and trustworthy.

About us

Cosmo Kids is an early childhood education centre committed to providing a welcoming, nurturing and professional environment for children and their families.