About the role

This is a hands-on retail role suited to someone who enjoys working with people, providing excellent customer service, and being part of a busy and supportive team. You'll be helping families choose the right products for their needs, from car seats and prams to nursery furniture and everyday baby essentials. You'll also be involved in the day-to-day running of the store and supporting our wider team with online orders and customer enquiries.

Key responsibilities

• Greeting customers and providing a warm, friendly in-store experience
• Understanding customers' needs and recommending suitable products
• Assisting customers with product questions and providing knowledgeable advice
• Processing sales transactions and handling cash and card payments accurately
• Developing strong product knowledge across our range
• Restocking products and maintaining excellent store presentation
• Keeping the showroom clean, tidy, organised, and visually appealing
• Assisting with stock management and inventory
• Processing and preparing online orders
• Assisting with customer enquiries via phone, email, and other channels

About you

• Friendly, approachable, and confident dealing with customers
• Reliable and punctual with a strong work ethic
• A clear and confident communicator
• Customer-focused and genuinely enjoys helping people
• Well organised with excellent attention to detail
• Comfortable working in a busy retail environment
• Able to work independently while also being a strong team player
• Professional in presentation and attitude
• Positive, enthusiastic, and willing to learn
• Available to work Saturdays

About us

Babies.co.nz has been helping New Zealand families for more than 25 years. We offer a friendly and supportive working environment, a great range of well-known baby brands, and the opportunity to develop strong product and retail skills within a growing business.