About the role

As the Office Administrator at Ocean Plumbing Ltd, you will be responsible for providing comprehensive administrative support to ensure the smooth running of our day to day business in the heart of Auckland CBD. This full-time, permanent role is crucial in supporting our team and contributing to the overall success of the company.

What you'll be doing

• Handling a variety of administrative tasks, including filing, data entry, document preparation and managing the inventory
• Managing the daily calendar for all the plumbers and Director of the company 
• Daily invoicing and ensuring jobs are completed 
• Managing other trades (for example electrical works)  if required 
• Providing exceptional customer service by answering phone calls and responding to email inquiries in a professional manner
• Maintaining and updating the company's job management system to ensure information is accurate and readily accessible
• Contributing to the overall efficiency and organisation of the business 
• Website and social media content management

What we're looking for

• A can-do attitude and a problem-solver 
• Ability to use your initiative
• Self-motivated; ability to work unsupervised
• Customer service experience (prefered, not required)
• Professional telephone manner
• Strong communication and interpersonal skills, with the ability to interact effectively with colleagues and clients
• Excellent organisational and time management skills, with the ability to prioritise tasks and work under pressure

What we offer

• Rewarding and progressive role
• Fun, friendly and supportive environment
• Central location 
• Paid birthday off 
• Approachable leaders, timely feedback and regular reviews 
• Learn skills that will last life-time 

About us

Ocean Plumbing Ltd is a well-established, family-owned plumbing company based in Auckland CBD. We pride ourselves on our commitment to exceptional customer service, quality workmanship and ongoing innovation within the industry. As a growing business, we are always seeking talented individuals to join our dedicated team and contribute to our continued success.

If this sounds like a opportunity for you, please email a personally written cover letter together with your CV to accounts@oceanplumbing.co.nz