We’re seeking an experienced Senior Customer Service / 2IC to support our Auckland branch in a busy commercial parts environment. This is a hands-on leadership role for someone who leads by example and delivers for customers and their team.

Our Values

Outthink | Outserve | Own It | Open Minds
These values guide how we work every day.

Key Responsibilities

• Deliver excellent customer service

• Act as 2IC and step in when the Manager is away

• Mentor and support junior staff

• Manage stock control, ordering, receipting, and rolling stock takes

• Prioritise workloads in a fast-paced environment

• Participate in a rotating on-call roster

About You

• Minimum 5 years’ experience in commercial parts

• Confident mentoring and leading others

• Strong stock control and operational skills

• Customer-focused and solutions-driven

• Able to multitask and prioritise

• Team-focused with a strong work ethic

What’s On Offer

• Full-time role (45 hours per week)

• Monday to Friday role only

• On-call for 2 weeks on a rotating roster

• Genuine leadership responsibility

• Supportive, values-driven team

Ready to step up and make an impact?

Applicants must have the right to work in NZ. Pre-employment checks apply

Applications will be reviewed weekly, and we’ll be in touch if you’re shortlisted. A short screening survey will be sent via SurveyMonkey if shortlisted.