Parts & Sales Administrator - Automotive Workshop | Listed Date: 2025-11-07

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Parts & Sales Administrator – 4x4 Automotive Workshop
Location: Wairau Valley Auckland
🕒 Full-Time | Monday – Friday 8am to 5pm

Are you passionate about the 4x4 lifestyle and have a knack for keeping things running smoothly behind the scenes? Join our growing team at Motortech 4x4, where off-road performance meets top-tier customer service.

We’re on the lookout for a proactive and organised Parts & Sales Administrator to be the engine behind our front-of-house operations. This is a hybrid role blending sales support, customer service and admin duties, perfect for someone who thrives in a hands-on, fast-paced automotive environment.


About the Role:

In this dynamic position, you’ll be a first point of contact for our customers – whether they're booking in for a fitment, enquiring about accessories, or collecting their vehicle. Your role will help bridge the gap between workshop and customer, ensuring smooth communication, accurate job tracking, and a seamless sales experience.


Key Responsibilities:

  • Greet and assist customers in person, by phone, and via email

  • Prepare and send quotes and invoices for parts, accessories, services and vehicle repairs

  • Coordinate job bookings and workshop schedules

  • Process orders and manage stock levels of parts/accessories

  • Maintain and update customer records and workshop management systems

  • Support the sales team with enquiries and upselling opportunities

  • General admin tasks including filing, POS, supplier communication & data entry


What We’re Looking For:

  • Strong admin skills and attention to detail

  • Excellent communication and customer service skills - fluent in English

  • Ability to manage multiple tasks and prioritise under pressure

  • Experience in sales or front-of-house admin (automotive preferred but not essential)

  • Knowledge and experience in automotive industry is essential, with experience in off-road parts & accessories being a plus

  • Confident using SAM (Automotive Job Management System), Microsoft Office, and Xero.


Bonus Points:

  • Previous experience in an automotive workshop.

  • Familiarity with workshop scheduling or parts ordering

  • An understanding of common 4x4 modifications and terminology


What We Offer:

  • A supportive and friendly team environment

  • Staff discounts on 4x4 parts and accessories

  • Opportunities for training and growth in both admin and sales

  • A role you can make your own – with variety, responsibility, and autonomy


Ready to join a team that lives and breathes 4WD performance?
Send your resume and a short cover letter to admin@motortech4x4.co.nz.
We’d love to hear from you!