Technical Business Partner – Wellington

About You

You’re an experienced IT professional who excels at the intersection of infrastructure, security, and business operations. You enjoy taking ownership, providing clear leadership, and developing systems that are secure, scalable, and future-focused. You’re confident in navigating compliance frameworks, comfortable managing complex projects, and driven by improving how organisations utilise technology. You communicate effectively with both technical and non-technical audiences, and you’re the type of person who identifies problems early and resolves them before they grow.

Who We Are

Arthur D. Riley & Co Ltd (ADR) has been supporting local government and utilities across New Zealand since 1909. We provide power protection and distribution products, SaaS solutions, IoT technologies, water metering, calibration services, and automation and control solutions. Our FieldSmart technology reflects our long-standing commitment to innovation, reliability, and keeping field operations running smoothly. We’re a company with deep roots, strong values, and a forward-looking approach to technology.

What You’ll Do

In this role, you’ll be responsible for the secure and effective operation of ADR’s IT systems, infrastructure, and compliance frameworks. Your work will include:

• Defining and maintaining the IT infrastructure roadmap, architecture, and ISMS processes.

• Partnering with stakeholders to analyse business requirements and develop fit-for-purpose IT solutions.

• Leading IT projects, including the design and deployment of new systems and services.

• Monitoring and improving system performance, productivity, and cost‑effectiveness.

• Managing vendor assessments, hardware/software testing, and upgrade strategies.

• Leading ADR’s information security compliance programme (ISO 27001, SOC 2, PCI).

• Developing and maintaining disaster recovery plans, risk assessments, and backup procedures.

• Ensuring all staff meet technology compliance and security training requirements.

• Providing leadership to a small team, including coaching, mentoring, and succession planning.

• Fostering strong internal communication, collaboration, and continuous improvement across the organisation.

• Contributing to ADR’s health, safety, environmental, and quality culture.

What We’re Looking For

We’re seeking someone with:

• A degree in IT, Computer Science, Information Systems, or equivalent experience.

• 2–5 years’ experience in IT operations, infrastructure, or systems administration.

• Proven experience leading IT projects and rolling out infrastructure across multiple technologies.

• Strong knowledge of networks, security, systems administration, databases, and storage.

• Demonstrated experience with ISO 27001, SOC 2, and PCI compliance frameworks.

• Excellent problem-solving skills and the ability to work independently.

• Strong governance, documentation, and risk‑management capability.

• Effective communication skills and the ability to adapt your style to different audiences.

• A collaborative leadership style with the ability to build trust and inspire others.

• High levels of accountability, resilience, and comfort working with ambiguity.

• Strong planning, prioritisation, and project management skills.