About Us

Tony Sly Pottery is a boutique pottery store with our production studio and flagship store based in Raglan. We are a small, passionate team who take pride in the beautiful, functional ceramics we make in our studio on the harbour at Raglan Wharf.

Our Auckland boutique store is our only location outside Raglan.

About the role

We are looking for a trustworthy, independent, and customer-focused Retail Assistant to take responsibility for our daily Newmarket store operations. This is a sole charge position, meaning you will be responsible for running the store on your own during your shifts. If you enjoy autonomy, appreciate premium artisan pottery and homewares, love connecting with design-focused customers, and take pride in maintaining a beautiful and inviting retail space, this role is perfect for you.

Key responsibilities

• Store Operations: Opening and closing the Newmarket shop securely, cash handling, and daily till balancing.

• Customer Service: Welcoming visitors, sharing the story of our pottery, and providing a warm, high-end shopping experience.

• Sales & POS: Processing transactions accurately using our Shopify point-of-sale system.

• Visual Merchandising: Keeping the retail floor immaculate, restocking shelves, and displaying our handmade pottery and homewares beautifully.

• Inventory Care: Safely unpacking weekly stock arrivals and keeping the stockroom organised.

Skills & Experience

• Retail experience

• High level of reliability, absolute trustworthiness, and excellent time management.

• An eye for detail and a genuine appreciation for handmade, artisanal products.

• Strong problem-solving abilities and the confidence to work on your own.

• Warm, engaging personality with exceptional communication skills.

What We Offer

• A competitive hourly rate based on your retail experience.

• The chance to represent a much-loved, boutique NZ brand.

• Generous staff discounts on our pottery.

How to Apply

If you would like to work alongside our close-knit team to manage our Newmarket store, please apply via SEEK with your CV and a cover letter telling us why you would be a great fit for this sole charge role.