Customer Service & Sales Consultant - Botany | Listed Date: 2026-07-02
Proceed to ApplicationThe role | Te mahi
In this role, your primary focus will be to provide customer satisfaction through top-tier customer service and problem-solving resources but will also include a sales consultant component. This involves taking ownership of customer issues and seeing them through to resolution. Simultaneously, you'll use your product knowledge and sales skills to promote our offerings, making customers feel informed and confident about their purchases. Some of your key responsibilities will be to:
Meet and exceed individual Key Performance Indicators (KPIs) set by the Customer Service and Outlet Supervisor
Respond to customer service issues in a timely manner
Follow up diligently on all quotes and potential customers
Maintain a clean, well-merchandised store
Coordinate and oversee the picking process for deliveries and collections, ensuring orders are accurately fulfilled and ready for dispatch
Efficiently process and fulfil online orders from the web store
Just so you know, this is a part-time role, and the successful candidate will be rostered to work 24 hours per week, including Saturday or Sunday.
Our perks | Nga painga
At Target Furniture, we are a vibrant and diverse team culture. As a growing and reputable Kiwi-owned brand, we love celebrating our achievements and fostering a fun work environment. Besides being part of an internationally spirited team, here's what you'll enjoy as part of our whānau:
Get access to an electric Nissan Leaf at a special discount, with all maintenance, insurance, registration, and Warrant of Fitness taken care of by us
Enjoy free on-site parking
We believe in ongoing career development to help you reach new heights
Receive generous staff discounts on our beautiful furniture
Benefit from a free annual flu vaccination
Feel a true sense of belonging and community spirit with us
Utilise our Employee Assistance Programme (EAP) whenever you need it
Enjoy the convenience and predictability of being paid fortnightly
Our story | To tatou kōrero
Target Furniture is a 100% homegrown Kiwi furniture retailer that has been in business for over 30 years! Our customer’s satisfaction is our top priority, and we are constantly evolving as we help Kiwis to create a home they love. We started from humble beginnings with our first store opening in 1992 in Mt Eden, Tāmaki Makaurau, and since then, we have grown to seven branches nationwide.
We have an incredible plan for our future to stay relevant and competitive. We are dedicated to pushing ourselves to be better than yesterday with new generation concept stores opened in Auckland, Hamilton, Tauranga, Wellington, and Christchurch. We encourage our customers to explore and discover our furniture while using some innovative technology that facilitates the shopping experience. We offer great furniture that suits all tastes and put our people first by supporting, listening, and connecting.
Apply now | Tono ināianei
Join a Kiwi-spirited company that Dream Big every day and empower our people to Go For It because we are In It Together as one team. Apply now to be part of an organisation where you can learn new skills and enhance your personal development!
Ready to take the next step in your career? Click apply to submit your CV and Cover Letter (optional) before 15 July 2026
Please note all preferred/successful candidates must:
Be eligible to work in New Zealand
Undergo a Criminal Conviction History check
Submit a copy of their ACC claims history check
Complete a pre-employment drug test
We are an equal opportunity employer and encourage applications from all qualified individuals, regardless of race, gender, disability, or other identifying characteristics.
To find out more about us, visit www.targetfurniture.co.nz.