About Mountain Jade

Mountain Jade is a family-owned New Zealand business with a proud heritage dating back to 1986. For three generations, our carvers and craftspeople have shaped pounamu and jade by hand, creating meaningful pieces that honour tradition while embracing contemporary design.

Our Auckland retail stores at Auckland International Airport and Mānawa Bay welcome customers from New Zealand and around the world, giving our team the opportunity to share the stories, craftsmanship and meaning behind our jewellery every day.

As our Auckland business continues to grow, we’re looking ahead and building a pipeline of talented people who may be interested in joining us when future opportunities become available.

About the Opportunity

This is an expression of interest for future Retail Sales Assistant opportunities across our Auckland stores.

We are not necessarily looking for someone to start immediately. Instead, we want to connect with strong retail talent now so that when the right opportunity becomes available, we already know who we’d like to speak with.

We’re particularly interested in people who enjoy engaging with customers, take pride in delivering results and want to continue developing their sales and product knowledge.

Your responsibilities may include:

• Creating warm, genuine and memorable customer experiences

• Proactively engaging with customers and understanding what they are looking for

• Sharing the stories, meaning and craftsmanship behind our pounamu and jade

• Recommending products confidently and helping customers make purchasing decisions

• Working towards individual and team sales targets

• Building strong product, artist and cultural knowledge through ongoing training

• Maintaining exceptional store and visual-merchandising standards

• Processing transactions accurately and responsibly

• Taking ownership of tasks and contributing to the wider success of the store

• Supporting your team and responding positively to coaching and feedback

What We’re Looking For

Retail experience is valuable, but attitude is just as important to us.

We’d love to hear from you if you are:

• Naturally confident and comfortable talking with customers

• Driven and motivated to achieve results

• Curious and willing to continuously learn

• Reliable, flexible and accountable

• Someone who takes initiative rather than waiting to be asked

• Comfortable working towards sales targets

• A strong communicator and team contributor

• Proud of delivering a high standard of customer service

• Interested in learning about pounamu, jade, artists and the stories behind our pieces

You don’t need to already be an expert in pounamu or jade — we’ll teach you. What we can’t teach as easily is genuine energy, curiosity and the desire to be great at what you do.

Location & Availability

Future opportunities may be available across both:

Mountain Jade – Auckland International Airport
Mountain Jade – Mānawa Bay

Our Airport store operates across extended trading hours, while Mānawa Bay operates during mall trading hours.

Retail availability will therefore need to include a combination of weekdays, weekends, early mornings and/or evenings, depending on the position available.

We’ll discuss specific contracted hours and roster requirements with suitable candidates when a vacancy becomes available.

What We Offer

• Paid car parking at Auckland Airport and Mānawa Bay

• Comprehensive sales and product training

• Ongoing development and coaching

• Opportunities to build specialist knowledge in pounamu, jade, artists and design

• Monthly performance bonus opportunities

• Generous staff discounts

• A supportive Auckland team

• Opportunities for development and progression as our business continues to grow

• Competitive remuneration based on the position offered

Interested?

If Mountain Jade sounds like somewhere you could see yourself succeeding, we’d love to hear from you.

Apply with your CV and tell us a little about why you think you would be a great fit for Mountain Jade.

As this advertisement is being used to identify talent for future opportunities, there may not be an immediate vacancy available. Suitable applicants may be contacted as opportunities arise.

We’re not just looking for retail experience — we’re looking for people with the attitude, energy and drive to grow with us.