We are currently seeking a Broker Support person to join our team on a full-time basis.

What we offer

At Eclipse Insurance Brokers Limited, we are committed to providing a supportive and rewarding work environment. Our team enjoys a range of benefits, including:

• Competitive salary

• Flexible working arrangements to help you achieve a healthy work-life balance

• On-the- job coaching

• Ongoing professional development programs

• Opportunity to progress into Financial Adviser / Broker position

About the role

This is an excellent opportunity to join the team at Eclipse Insurance Brokers Limited as a full-time Broker Support. Based in Hillsborough, Auckland, this role will provide crucial administrative and customer support to our team of insurance brokers. You will be an integral part of our operations, ensuring our brokers can focus on delivering exceptional service to our clients.

What you'll be doing

• Provide administrative support to the insurance brokers, including preparing documents, managing client records, and assisting with policy renewals

• Handle incoming client enquiries and requests, ensuring prompt and professional responses

• Assist with the processing of new business, policy changes, and claims

• Maintain accurate records and databases to support the brokers' work

• Contribute to the overall efficiency and effectiveness of the broking team

What we're looking for

• At least 2 years' experience in a customer service or administrative role, preferably within the insurance industry

• Eligible for Permanent work rights with no restrictions in New Zealand (PR or citizen)

• Strong organisational and time management skills with the ability to multitask and prioritise effectively

• Excellent communication and interpersonal skills, with a focus on providing exceptional customer service

• Professional proficiency in speaking English

• Proficient in using common office software, such as Microsoft Office suite

• A keen eye for detail and the ability to work accurately under pressure

• A team player who is willing to contribute to the overall success of the business

About us

Eclipse Insurance Brokers Limited is a leading insurance brokerage firm, providing tailored insurance solutions to individuals and businesses across New Zealand. With a reputation for excellence, we pride ourselves on our commitment to our clients and our strong industry partnerships. As a dynamic and forward-thinking organisation, we are constantly seeking talented individuals to join our team and help drive our continued success.

If you're excited about this opportunity and have the skills and experience to make a difference, we'd love to hear from you. Apply now to take the first step towards joining our team.