RedKitchen Café and Number Three cafe are two vibrant and bustling café dedicated to providing exceptional coffee, delectable food, and an inviting atmosphere. We are passionate about delivering outstanding service and creating a memorable experience for our valued customers. As a Front of House staff member, you will play a crucial role in ensuring our guests have a delightful and satisfying time at our café.

We are looking for

• Full time FOH workers

• Part time FOH workers

• Casual FOH workers

• Full time barista

**Please specify what role you are after when applying

Please note there is an opportunity to work at both cafes, Number Three is a new cafe in Te Awamutu, smaller scale than RedKitchen. We will be deciding who will go where based on experience.

Requirements:

• Reliable and punctual.  

• Previous experience as a FOH or in a customer-facing role is preferred but not essential.

• Experience in coffee is preferred but not essential.

• Excellent interpersonal skills with a friendly and outgoing personality.

• Strong communication skills and the ability to interact effectively with customers and colleagues.

• Detail-oriented with a focus on providing high-quality service and maintaining a clean environment.

• Ability to multitask and handle busy periods while maintaining composure.

• Knowledge of food safety and hygiene practices is a plus.

• Flexibility to work in shifts, including weekends and holidays.

• A genuine passion for providing exceptional customer service.

Responsibilities:

• Customer Service: Greet and welcome customers in a warm and friendly manner, creating a positive first impression. 

• Ensure prompt and attentive service throughout their visit.

• Table Maintenance: Set up tables, maintain cleanliness, and ensure that all necessary condiments, utensils, and napkins are readily available to guests. 

• Clear and clean tables promptly after customers have finished their meals.

• Cash Handling and Payment: Process payments accurately and efficiently using the café's POS system. Handle cash transactions responsibly. 

• Up-selling and Promotion: Familiarize yourself with daily specials, promotions, and loyalty programs to inform customers and encourage additional purchases.

• Collaboration with Kitchen Staff: Work closely with the kitchen team to ensure smooth and timely service. 

• Adhere to Health and Safety Regulations: Follow all health and safety guidelines to maintain a safe working environment for both staff and customers.

Join our team and be part of an exciting journey to deliver exceptional dining experiences to our guests. If you have a passion for great food and outstanding customer service, we would love to hear from you!

To Apply: Please submit your updated resume and a brief cover letter outlining your interest in the position.

In order to apply for this position, you must hold the legal right to work in New Zealand.